Manager of Canadian Operations

02/06/2019 1:31 PM | Annie Dieu (Administrator)

PayTech is continuously seeking HEROES to save the day with our Payroll/HRIS clients! If you love the thrill of performance in the fast lane and managing challenges and projects in the Payroll/HRIS industry, we have the perfect opportunity for you!

PayTech is the premier provider of Payroll and HRIS consulting services using a ‘walk beside you approach’ to strategically guide companies through change management. Serving the United States and Canadian Markets, PayTech offers client side HCM system consulting in the areas of: Implementation, Process/System Optimization, Carve Out & Merger/Acquisition, Payroll Staff Augmentation and HRIS Solutions. PayTech supports companies of all industries and sizes, providing fresh ideas, and objective expertise.

We are currently recruiting for a Manager of Canadian Operations who will be responsible for supervising and mentoring Project Managers, providing client relationship management while supporting quality assurance. Supervisory responsibilities include managing a team of Project Managers based in Canada, determining client assignments, ensuring training needs are met, conducting performance evaluations and employee relations. Client management includes working with Canadian and United States clientele to determine needs, scheduling consultants and managing workloads, ensuring timely completion of team assignments and pursuing new projects from current clients. This position requires previous Canadian Payroll/HCM and management experience. Frequent interaction with payroll and human resource professionals, peers and various levels of management is necessary. Supports the operations of the corporate office and assists in establishing a high level of customer service for all clients. This management position is based in Denver, Colorado and will travel as needed within Canada and the United States.

At least five years of HCM/HRIS management experience is required, with responsibility for Canadian Operations including project management, client relations and business development. Demonstrated success in leading and managing remote employees in a team-based environment. Must be client focused, highly organized and possess a great sense of prioritization. Excellent written and verbal communication skills paired with strong problem-solving skills. Ability to build a team, set priorities and resolve problems. Strong management experience with the ability to handle high stress situations. Solid computer skills; proficient in MS Office products including Word, Excel and PowerPoint; good working knowledge of ADP, Ceridian, UltiPro and other payroll systems.

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